Savaspin Privacy Policy
This Privacy Policy explains how Savaspin collects, uses, and protects your personal data in accordance with the European General Data Protection Regulation (GDPR). By using our platform, you agree to the practices described in this document. We are committed to processing your information transparently and securely. Last updated: January 2026.
Data Collected
We collect the information you provide during registration: first name, last name, email address, date of birth, and phone number. Financial transactions generate additional data necessary for processing your deposits and withdrawals. We also record technical data such as your IP address, browser type, operating system, and pages visited to enhance your experience and ensure the platform's security.
Use of Data
Your personal data is used to manage your player account and process your transactions. We use it to verify your identity in accordance with legal anti-money laundering obligations. Your information allows us to personalise your experience and prevent fraud. If you consent, we will send you communications about our promotions and updates. You can change your communication preferences at any time.
Data Protection
We use bank-grade encryption to protect all data transmissions. Your information is stored on secure servers with strictly controlled access. Our security team monitors systems 24/7 to detect any intrusion attempts. We conduct regular security audits to maintain the highest standards of protection. Your passwords are stored as cryptographic hashes and never in plain text.
Data Sharing
We never sell your personal data to third parties. We only share your information with our payment providers to process your transactions. In the event of a legal request from a competent authority, we may be required to disclose certain data. Our partners are contractually obliged to protect your information according to our standards and GDPR requirements.
Cookies and Tracking Technologies
Our site uses cookies to improve your browsing experience and remember your preferences. Essential cookies enable basic site functionality and cannot be disabled. Analytical cookies help us understand how you use the platform. Marketing cookies, if you accept them, allow us to personalise the promotions displayed. You can configure your browser to refuse certain cookies.
Your GDPR Rights
You have the right to access the personal data we hold about you. You can request the rectification of inaccurate or incomplete information. The right to erasure allows you to request the deletion of your account and data. You can object to the processing of your data for marketing purposes. The right to data portability allows you to receive your data in a structured format. To exercise these rights, please contact our Customer Support.
Data Retention
We retain your personal data as long as your account remains active. After account closure, some information is kept for the duration required by law, generally 5 to 7 years for financial data. Browsing data and logs are retained for 12 months before anonymisation or deletion. You may request early deletion subject to applicable legal obligations.
Changes to this Policy
We may update this policy periodically to reflect changes in our practices or regulations. In the event of a significant change, we will notify you by email at least 30 days before it takes effect. The last updated date is indicated at the top of this document. We encourage you to review this page regularly.
Responsible Gaming
We are committed to promoting a responsible gaming environment. Tools for limiting deposits, stakes, and playing time are available in your personal account area. The option for temporary or permanent self-exclusion is accessible upon request. We strictly prohibit access to minors and verify age during the KYC procedure. Links to support organisations like Joueurs Info Service are available on our site.
Contact and Complaints
For any questions regarding this policy or the processing of your data, please contact our Customer Support. Send an email to support_cr@savaspin.com with the subject Data Protection. Our team will respond within 48 business hours. If you believe your rights are not being respected, you can lodge a complaint with the CNIL in France or the data protection authority in your country.